Shipping & Returns

Before checkout

Available delivery methods, estimated timing, and shipping charges are shown at checkout based on the order and destination. Review the delivery address carefully before submitting your order.

Order updates

Order confirmations and any available fulfillment or tracking updates are sent using the contact information entered at checkout. If something looks incorrect, contact us as soon as possible.

Changes and cancellations

We will check whether an order can still be changed or canceled, but changes cannot be guaranteed after processing or fulfillment has started.

Returns

Review the current refund policy and contact support before sending an item back. Return eligibility and instructions depend on the order, item condition, and the policy in effect when the purchase was made.

Damaged or incorrect orders

Contact us with your order number, a description of the issue, and clear photos when relevant. This helps us review the situation efficiently.